Purpose

The purpose of this Charter is to inform visitors and users of the website hosted at www.lamaisondemaitres.be (hereinafter referred to as the "Website") of the manner in which their data is collected and processed by the data controller.

2. Collection of information

We collect information when you visit the website and/or use the services offered by the data controller. The information collected includes your name, e-mail address and/or telephone number.

In addition, we automatically receive and record information from your computer and browser, including your IP address, software and hardware, and the page you request.

3. The following collection methods are used:

via the contact form
via the appointment booking module

4. Use of information

Any information we collect from you may be used to:

Personalize your experience and meet your individual needs
Provide personalized advertising content
Improve our website
Improve customer service and support needs
Contact you by e-mail
Administer a contest, promotion, or survey

5. Disclosure to third parties

We do not sell, trade or transfer your personally identifiable information to third parties. This does not include trusted third parties who assist us in operating our Web site or conducting our business, so long as those parties agree to keep this information confidential.

We believe it is necessary to share information in order to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our terms of use, or when we are required to do so by law.

Non-private information, however, may be provided to other parties for marketing, advertising, or other uses.

6. Protection of information

We implement a variety of security measures to preserve the safety of your personal information. We also protect your information offline. Only employees who need to perform a specific job (for example, billing or customer service) have access to personally identifiable information. Computers and servers used to store personally identifiable information are kept in a secure environment.

Do we use cookies?

Yes, our cookies improve access to our site and identify repeat visitors. In addition, our cookies enhance the user experience by tracking and targeting interests. However, this use of cookies is in no way linked to any personally identifiable information on our site.

7. Unsubscribe

We use the e-mail address you provide to send you information and updates relating to your order, occasional company news, information on related products, etc. If at any time you wish to unsubscribe from our mailing list, please contact us. If at any time you wish to unsubscribe and no longer receive e-mails, detailed unsubscribe instructions are included at the bottom of each e-mail.

8. Consent

By using our site, you consent to our privacy policy.